Win Windsor Casino Review

WinWindsor Casino is a fresh out of the oven casino that was founded in 2020 by Jumpman Gaming Limited. The notorious operator is well known among the British players for its casinos as they have established a great number of online “playgrounds” like for example, Spinhill Casino. As the name of the site suggests, this is a casino that targets players from the UK.  Windsor is a small but historic market town near London and it’s mostly known for Windsor Castle, the royal vila owned by the British Royal Family.  This is what the design of the site tries to depict with a graphic featuring a pub, a red double bus and possibly the castle in the background. The logo with the British flag and the royal crown is also in tact.

The casino displays the typical advantages and disadvantages of a Jumpman site. A small but versatile gaming lobby, elite providers such as Microgaming or Netent, and few but familiar to British players payment methods. On the other side, there are many wrongdoings that we need to address like the ridiculous abscense of a live chat service, awful withdrawal fees and the absolutely horrendous bonus policy.


Licensing, Regulation and Security: Is Win Windsor Casino legit?

Win Windsor is a white label casino of Jumpman operating under their owner’s UKGC and Alderney licenses, two of the most reputable regulators in the industry. Τhe site’s gaming fairness is guaranteed by the independent audit team, Software Quality Specialist (SQS), which is an approved agency by UKGC.

The casino is compliant with the Responsible Gaming guidelines as it features links to organization such as BeGambleAware and GAMCARE, and takes part in GAMSTOP scheme. If you need to take more extreme measures, you can ask for a Reality Check, Take A Break from gaming or even file for Self-Exclusion. In order to make your first withdrawal, you will have to verify your identity either by ID or driving licence and additionally,  proof of address.

Even though everything seems in tact in the first sight, a quick check on various casino forums brought us in front of horrible reviews by the players regarding withdrawal policy. However, most of them were directed towards Jumpman casinos in general, so we will give the benefit of the doubt to Win Windsor.

Payment Methods and Withdrawal Times on Win Windsor Casino

Deposit Methods
Deposit Minimum
Deposit Maximum
Deposit Time
Withdrawal Methods
Withdrawal Minimum
Withdrawal Maximum
Withdrawal Time
1-5 working days
1-5 working days
1-5 working days

If you are looking for dozens of payment options, you came to the wrong place. Win Windsor offers basic payment options that are popular in the UK. You can deposit using debit cards (VISA, Mastercard, Maestro), Paypal, Paysafecard and Pay by Mobile, which incurs a incur a £2.50 transaction fee! If you prefer using Paypal, you can make a quick registration to the site providing just your Paypal credentials!

Being an exclusively UK casino it’s obvious that the only available currency is the British pound. The least acceptable deposit amount is £10 while the same stands for withdrawals. The casino claims that they don’t impose maximum deposit/withdrawal limits. Now, let’s get to the fact that will make a lot of players feel appalling. The casino imposes a £2.50 transaction fee for every withdrawal that you make! Imagine that you want to cash out £100. In this casino you will get back £97.50 due to this charge. A bit of shocking policy, if you ask us. 

The casino claims that all withdrawal requests are processed within 5 working days. If yours hasn’t been completed after this period, you should try to reach their customer service.

Slots & Jackpots on Win Windsor: Popular Progressives Missing

Win Windsor isn’t the casino that features endless gaming options however, you have to respect the variety of its providers (approximately 60) and slots (approximately 1,000). The big names of the UK market like Microgaming, Playtech, Eyeco, Red7, SG Gaming and Blueprint are all present, as well as other powerhouses like Netent, Yggdrasil, Pragmatic Play or Red Tiger. Legendary slots like Immortal Romance, Fluffy Favourites and Starburst, will accompany you in your gaming sessions, but you will also find new releases. 

The problem with the slot gaming offer of Win Windsor is spotted at the jackpot section. There you can only find titles from Eyecon which offer low jackpot amounts.  Although the casino partners with providers like Netent, Yggdrasil, and Microgaming, they have chosen to do without their progressive jackpot slots.

Live Casino on Win Windsor

The fact that Live Casino doesn’t have a separate tab, but its games are mixed with the RNG card games under the “Table Games” tab says it all. Pragmatic Play Live is single-handedly powering the live games of Win Windsor, yet don’t expect an impressive variety. Just a bunch of Live Blackjack and Live Roulette versions await you on the lobby. High Rollers won’t enjoy themselves here. The bets for Blackjack can go only up to £150 while for Roulette the maximum bet is set at £200. We respect the fact that this is a slot-first casino, still they should try to improve their Live Casino section, too. 

Mobile Experience on Win Windsor

You won’t find a mobile application related to this casino, however its mobile version is pretty decent. Fast loading times and seamless navigation it’s what you will get in WinWindsor mobile casino. With just two clicks you can deposit funds and access your account, the gaming lobby or the promotions page. We were surprised to see these extra two buttons with slot logos on the bottom of the page. An experienced player will recognize immediately the Starburst logo while the elephant is used for Fluffy Favourites, two of the most popular slot titles in the market.

WinWindsor Casino Bonus


Gaming Selection on Win Windsor Casino

Jumpman sites traditionally promote slot gaming, but you can also find some other options. There are table games, yet don’t expect impressive diversity. Blackjack, Roulette and Solitaire are the only available types of card games. The site has a separate section for bingo gaming, which is the second main attraction after slots. Under the “Bingo” tab you will find 14 lotteries of 75, 80 and 90-ball versions waiting for you.

Customer Support

Win Windsor’s customer service can be characterized problematic at least! No live chat service is available, so you can forget all about instant solutions. Instead of a typical live chat service, Win Windsor features a “personal inbox” that informs you for their ongoing promotions and you can spot at the right of the home page – just click on the envelope logo.   The casino provides an email at [email protected] which according to their claims, they answer within 2 days. Mind that you can activate responsible gambling tools without having to contact the operator.

Our Overview

The casino might be fresh, but the main ideas that they represent certainly aren’t. This is nothing more than a copy of other Jumpman sites and there is nothing “royal” about Win Windsor Casino except its name. However, Jumpman Gaming insists on this recipe that has brought them some kind of success, so there are players that for their reasons can overcome the bad qualities of this operator.     

Payout Rates of Casino Games

Table Games
Video Poker
Scratch Cards
Arcade Games
96.15 %
96.12 %
99.22 %
97.68 %
98.71 %
95.77 %
96.71 %
0 20 40 60 80 100 Return To Player (%)
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Welcome Bonus 500 FS
Bonus Percentage -
Minimum Deposit Over £10
Rollover + 65
Apps -
- -
Bonus Percentage -
Minimum Deposit -
Rollover -
Apps -
- -
Bonus Percentage -
Minimum Deposit -
Rollover -
Apps -
Player's Comments

Reviewed On: 15/03/2021

7 /10

Woow, I was pretty shocked with the bonus terms. Like, really?



(1 Reviews)


Yes, this is a casino that primarily targets UK market and is licensed by the UKGC.

If you would like to increase your deposit limits, you can contact the casino at [email protected] and provide them with a recent payslip and bank statement along with your desired limit.

Unfortunately, no. You will have to use another payment method.

You will need to notify the Customer Care Team via [email protected] within 3 months of the issue occurring.