Netbet Casino Review
Netbet is a multi-product operator owned by Netbet Enterprises LTD. The online gambling company has been around since 2001 focusing mostly on sportsbooks services, but only after it obtained the MGA license in 2006, it managed to make a name for itself among players. The casino vertical was added in 2015 and became massively popular in the UK, Ireland and Italy markets.
Our Netbet Casino review will examine exclusively the respective versions of the site for these two markets. The first look at the website wouldn’t exactly excite you: the design is plain and there is no visible concept. However, the white-red logo of Netbet placed in a dark background is iconic for players that are familiar with the casino industry for some time.
With a wide range of payments, an impressive number of premium providers, and over 1,500 games, the UK and Irish versions of the site definitely can rank among the best in their jurisdictions. The Italian site, addressing a less competitive market, might have lower “numbers” to show off, but it remains a decent “playground” for the locals.
Is Netbet Casino legit?
After you have made your Netbet Casino login, you can be sure that you play in a secure environment as the operator abides by all the regulations. The site holds licenses issued by the regulatory authorities of three countries, meaning the local United Kingdom Gambling Commission for UK and Agenzia Delle Dogane e Dei Monopoli (or commonly known as AAMS among international players). In addition, Netbet is a legitimately operating online casino in the European Union, therefore in Ireland, too, as they have obtained the Malta Gaming Authority license.
The casino totally supports Responsible Gaming as it offers a series of Deposit, Loss and Transfer Limits, Reality Checks, Session Timer, and Self-Exclusion tools, for any player that feels the need to take a break or put limits at their gaming session. Besides, the operator partners with GamCare, Be Gamble Aware, and Gambling Therapy organizations, which you can consult for any gambling-related issues that you face. The casino takes initiatives to prevent underage gambling and money laundering, and they are part of GamStop scheme.
For any dispute you may face with the casino you can always address IBAS, but we quite doubt you will need it since the customer service of the casino has been quality approved.
So, is everything smooth at Netbet Casino? Not really, otherwise, we wouldn’t come across so many complaints on player forums regarding its slow withdrawal times. This is definitely an aspect that the casino will have to improve on.
Payment Methods & Withdrawals: Slow cashouts spoil the fun
Netbet UK, Netbet Ireland and Netbet Italia have a decent range of payments for their players. In both versions, you will find all the typical international payments like credit/debit cards (VISA, Mastercard, Maestro), ewallets (Skrill, Neteller, ecoPayz, MuchBetter), and bank transfers (Wire transfer, Fast transfer, WorldPay). Moreover, Netbet gains points of credibility by collaborating with Paypal and Trustly, two colossal payment processors who hand-pick their casino partnerships. In addition, the players will find local methods to help them conduct their transactions. British can make use of mobile payment Boku, but they should have in mind that they can only deposit up to €40, and they cannot withdraw money by this way. Italians can take advantage of the popular local payment, Postepay, a payment method that can be managed via an app on your smartphone, so you can play from everywhere if you have an Internet connection.
Deposit and withdrawal minimum limits are set conveniently enough at just €/£10 for every payment, but the maximum limits vary depending on which method you use.
So far so good, but it’s time to address the elephant in the room for this casino, which is no other than its deadly slow withdrawal times. Cashouts from most payment methods are due to at least 4 days of review by the casino operator. Even though they claim that they perform extensive checks to avoid any misconducts, we believe that the average of 4 days (sometimes a whole week, according to a series of players’ complaints that we found) of pending time is just unacceptable. The casino might do most things right, but this is a huge blow to its reliability, and unfortunately, it prevents us from giving a higher grade. To make matters worse, Netbet imposes an obligatory 1.5% fee regardless of payment method for withdrawals that overcome €/£500. The fee is used for covering any transactional costs between the casino and the payment processor.
Slots & Jackpots: Netbet's cup of tea
At this point, we should draw a line of comparison between the Netbet website versions. Netbet UK and Netbet Ireland offer an impressive variety of 36 and 53 providers respectively, namely Netent, Playtech, Microgaming, Novomatic and Pragmatic Play are among them. The site features over 1,500 games with the majority of them being of course slots. Celebrated titles like Starburst, Book of Dead, Wolf Gold, Dead or Alive and Rise of Olympus. What we absolutely loved in the gaming lobby of the casino is the navigation. Probably one of the most practical and neatly organized lobby we ever laid our hands on. Slots are categorized by provider, theme, popularity, release date, and whether they feature a jackpot or not.
Due to regulatory reasons, Playtech slots and other games are all under the “Vegas” tab. Three more providers enjoy also their own section on the site: Pragmatic Play’s Drops and Wins, Red Tiger’s Daily Jackpots, and Nyx Gaming’s Mega Drops have a dedicated tab on the menu. In addition to these offers, you can also find the progressive jackpot slots under the “Jackpot” tab. Titles like Wheel of Wishes, Mega Moolah versions, and Divine Fortune headline the offer.
Now let’s talk about Netbet Italia. Unfortunately, the number of providers is limited to just 10 names. Netent, iSoftbet, Pragmatic Play, Nyx Gaming, Playson, IGT, Gameart, Booming Games, Red Rake Gaming, and Thunderkick comprise the not so broad gaming portfolio of the brand. This low number is justified as in the Italian market apart from the casino operators, providers, too, have to obtain the local license. The problem is that each game produced has to be through audit control by AAMS before it is released to the market. Not so many providers are fond of the costs of these procedures, so they select not to enter Italy. As a result, the total number of partnerships and slot titles is significantly lower than the UK site. In addition, there are no high-paying progressive jackpots, just some non-famous titles of iSoftbet. At least the navigation in the gaming lobby is identical to the British version.
Netbet Live Casinο
Netbet Live Casino of the UK and Irish sites left us totally satisfied. How couldn’t we be after encountering a full suite of live games powered by the giants of Evolution Gaming and Netent Live? All the popular card games are available in this section: 10 roulette tables, 8 blackjack versions, among them live tables exclusively designed for Netbet, and many more. Apart from table games, you can find the famous Game Shows of Evolution like Dream Catcher, Crazy Time, and Deal or No Deal Live. Again, the casino receives an excellent grade for navigation in the Live Casino lobby, which certainly facilitates the gaming experience. On the other hand, we would like to see the brand to take better care of VIP players since we found High Roller tables only in the roulette section.
On the contrary, we didn’t get impressed with the Italian site. Evolution Gaming is dropped there. Even though they have entered this market since 2011, Netbet hasn’t managed to secure a deal with them yet. You will only see Netent Live games, and by the term “games” we mean Blackjack and Roulette variations that are the solely available games. Of course, the dealers speak in Italian.
Netbet Casino Mobile App and Site
Netbet Casino surely ticks all the boxes that made great a site’s mobile performance. A responsive website with two skins (light or dark, depending on your preference), fully optimized with handy navigation, and some unique elements like the “Spin it” feature, by which the casino picks a random game for you to play. We were impressed by the bottom menu, especially by the tab “More” that “opens” an innovative round scrolling menu with the most important areas of the casino being just one touch away. On top of that, the brand has created Netbet Mobile app that is available for Android and iOS devices, a perfectly optimized casino app that makes gaming on the go easier.
Unfortunately, the Italian version of the mobile site has dropped the fun “Spin It” feature and the fancy menus. In addition, the casino app isn’t supported in Italy, so you will have to do without it. At least, you could see the recent winners by game on a leaderboard which may influence your decisions about your game selection.
Netbet Casino Bonus
Netbet Casino Game Selection
Except for the slot offer, the rest of the game range is exciting in some parts and disappointing in others. Netbet is a classic slot-first casino with very few options regarding other RNG games. In the UK and Ireland sites, you will find some blackjack, roulette, and baccarat variants along with other card games. Yet, the offer is relatively small and that’s why the casino tries to cover it up by placing Live Casino games under the same tabs. At least, Playtech card and dice titles increase the array of games on the “Vegas” section. If you count out the disappointment caused by the rest of the RNG offer, there are other gaming verticals that meet the expectations. For example, the site presents a series of virtual games based on sports. Also, poker fans have their own space to play their favorite game and the same goes for Lottery enthusiasts who can try their luck on games like War of Bets or Dice Duel by betgames.tv.
This variety of games is limited in the Italian site. As we mentioned earlier, providers and games are lesser than the British site. Besides that, the only verticals available are Casino and Live Casino. RNG games other than slots are very few: just some variants of blackjack and roulette plus a single game of baccarat and video poker. You will find approximately 400 games in total, which is a low sum, especially when you compare it with international casinos.
Netbet Contacts and Customer Support
Customer Support is taken care of in multiple ways. Netbet Live Chat is the most used communication method, but we were negatively surprised when we realized that it doesn’t service players 24/7. In the UK, the working hours are between 9am to 11 pm. In the Italian version, players can contact the CS agents between 10am and 10pm, and during weekends the time window gets even more compact, just 8 hours between 11am and 7pm. Apart from the live chat, players of both countries can use the traditional phone call, text on What’s App, or send an email to [email protected] for UK and [email protected] for Italy.
Netbet’s focus on the betting product or as Italians say “scommesse” is apparent. It is also obvious that Netbet Italia has to come a long way before it reaches the high standards set by its British counterparts. However, different markets mean different approaches by the mother company, so it is normal for Netbet to have put their weight on the more demanding UK market. All in all, regardless of the version, we are talking about a pretty decent casino with amazing gaming options, helpful customer support and a bunch of payments to select for. The crucial point that doesn’t let us give Netbet higher grade though, it’s the slow withdrawal times that are accompanied by small fees on high amounts. This last part spoils the fun, and Netbet should fix it in the near future.
Yes, British and Irish players can click on our links and become members of Netbet.
Absolutely, players from Italy can register at Netbet Italia by providing their fiscal number along with the rest of their personal data.
You will locate "Terms and Conditions" at the footer section of both sites.
Netbet Casino reserves the right to ask you for Photo ID, Birth Certificate, Photocopies of your credit cards, Bank statement showing your IBAN and BIC number, and Utility bills as proof of address.