K9Win Casino Review
K9win Casino is an Asian focused multi-product online gambling site that is available only to players from 6 countries (Malaysia, Singapore, Thailand, Indonesia, Vietnam and Cambodia). Each country is served by a different domain name of the site, but there aren’t many crucial changes between them. K9win was established in 2015 by K9 Industry Inc., a company based in Malaysia, which is the predominant market of the site. So far, it has provoked a generally positive response from the players in the Asian region.
The first image we get from the site is a golden sphere with the ‘K9Win’ brand name headlining it. The sphere is surrounded by pictures of architectural wonders of Asia like Marina Bay Sands in Singapore or Casino Grand Lisboa in Macau. Our “receptionist” is Nemanja Vidic, the Serbian ex Manchester United footballer, who is the brand ambassador of K9win. Although the image of the footy player prevails in the front page, there isn’t a special focus in the sportsbook section, we could say that both casino and bookmaker are equally taken care of.
The site is translated into 2 languages , English and Chinese, and the customer support can be provided in English and in the local language of each domain name. The operator’s slogan: “Let us be the loser, make sure you’re the one who’s winning”, seems promising, but we need to continue this K9Win casino review to discover if they are men of their word.
Licensing, Regulation and Security: Anything to worry about after K9Win login?
Since K9win is an Asian-based casino, it has to be licensed by a local authority. The casino holds a license by the Philippine Amusement and Gaming Corporation (PAGCOR) one of the most reputable regulators in the region. On the other hand, its sportsbook section is licensed by Curacao E-Gaming. In terms of game fairness, we are concerned by the absence of the stamp of an audit team like iTechLabs but at least it’s reassuring that many premium providers like Playtech or Pragmatic Play have trusted their gaming portfolio with this casino.
K9Win online casino is committed to safeguarding the players’ private information, and follows all the necessary security protocols (like 128 SSL encryption) to ensure that your gaming experience is a secure one. After you K9win login no verification documents are requested but you are obliged to provide the receipt of each deposit you made to the casino via internet banking.
An important note that we kept is that this casino doesn’t tolerate online gambling using a VPN or proxy server. If you are from overseas you could always try to get around the casino, but don’t act surprised if you end up getting blocked by K9Win.
Options are limited to Internet Banking
Let’s come now to an issue that can make or break a casino, the payment procedures. Basically you are left with just two options. The first and most popular one is local banking via DBS, OCBC, CIMB, Public Bank, Maybank, or UOB, the most popular bank institutions in the Southeastern region of Asia. If you would prefer your casino transactions not to show up on your banking transcription record you can exploit the second option: QuickPay is a gateway payment method, the midde man between you and the bank.
This casino seems to like slogans, so there is another one they have: “Strong promise of withdraw until you’re satisfied’. K9Win claims that they complete each withdrawal procedure “within 3 minutes” a bold declaration, which we doubt that they can deliver in each and every case.
The casino accepts the local currencies of Malaysia (MYR) and Singapore (SGD). We were pleased to find out that the maximum withdrawal limit per transaction is quite high, set at 30,000 MYR and you can even upgrade it if you become a VIP member. The least acceptable amount you can request to cashout is 50 MYR. The maximum number of daily withdrawals is three.
The interesting concept of different balances per gaming lobby
Sure, we have seen in the past the operators allowing players to split their funds between sportsbook and casino section, but K9Win takes a step further with different balances per gaming lobby! For example, you can deposit money at the “Playtech Gaming” lobby, have another balance for your sessions at “Allbet Casino” and save some funds for trying your luck at the “Mini Game Lobby”! Besides, you can also move funds from one wallet to another as well as to the main wallet.
Slots & Jackpots on K9Win Casino
K9Win Casino may not have a huge variety of slots and providers but they make up to it with featuring only the top quality suppliers of the industry. Playtech, Pragmatic Play and Habanero are some of the 10 slot providers that partner with the casino. You could spin the reels of titles like Wolf Gold, Fluffy Favourites, The Dog House Megaways, Age of Gods, Magic Oak and Colossal Gems. Pragmatic Play “Drops and Wins” slots seem to be the “strong hand” of the offer. Also the casino features some iGaming companies like CQ9 Gaming and SA Gaming which are particularly popular in the Asian region!
We could overcome the low number of providers, however the absence of famous progressive jackpot slots is an evident shortfall of the site. Don’t expect to hit a mega jackpot win in K9Win Casino.
K9Win Live Casino: 9 providers, top-quality content
One thing is for sure that in K9Win Casino’s Live dealers’ section, you will find yourself spoilt for choice. The site offers 9 live casino providers with their own separate lobby that opens in a new page. You can enjoy games from powerhouses Evolution Gaming, Playtech Live or Pragmatic Play Live and also from smaller names like Dream Gaming and World Match. All the popular games (Blackjack, Roulette, Baccarat) are available and you will also find tables with live dealers speaking many Asian and European languages in each lobby.
Live Casino games like Dragon Tiger or Sic Bo which are notably beloved between Asian players usually have their own tab in each provider’s lobby. High Rollers needs’ are also taken care of. For example, in Evolution Gaming’s lobby you can find tables with entry bet as low as 5 MYR but there are also VIP tables where the stakes are raised with 5,000 MYR lowest accepted bet.
K9Win Casino Mobile Experience and App
We didn’t face any big trouble while playing on the go at K9Win Casino. Navigation is smooth, you can have access to the most important sections of the casino just by scrolling down the “hamburger” menu and everything seems to be one click away. The operator gives you the chance to use the desktop interface if it is more comfortable to you, but we wouldn’t suggest it.
Let’s come to the special feature that this casino has regarding mobile gaming. You will see a tab named “Mobile Download”. There you will find a series of mobile apps that are linked to the site. Each mobile app is basically the gaming lobby of a provider. Playtech, Playtech Allbet, Dream Gaming, Joker, Mega Slot and the proprietary games of K9 Gaming are available via different mobile apps. Playtech even has two apps: one for the RNG games and one for the Live Casino content. For every mobile application, K9Win provides you with a username while the password is the same with the one you use in the casino. As soon as you click on the “Create an account” tab, the casino will automatically register your credentials.
Having separate apps for each provider, certainly, isn’t the most comfortable way of mobile gaming, yet if you prefer specific games, you can have them faster on the plam of your hand. Mind that each mobile app comes with its autonomous balance, so you can store or even transfer funds between them.
K9Win Casino Bonus
Game Selection on K9Win Casino
Players that aren’t the biggest fans of slots are also accommodated in K9Win Casino. Table games, video poker, keno, bingo, arcade games and the very popular in Asian region fishing games will consolidate anyone who doesn’t feel like spinning the reels. To save you some time from searching, the casino has categorized all the RNG games under the “Slots” tab. The number of 10 providers may not be impressive, however, we believe that you will find something of your taste. Whether it is fancy roulette games by Playtech like Quantum Roulette or Age of Gods Roulette, fishing games by Joker, Playtech and SA Gaming or video poker variants by WorldMatch. Some weird games like horse racing and virtual cockfighting or even Pokemon arcade may also catch your attention.
The casino also gives you the opportunity to take part in a series of famous Asian lotteries like Domicai, Singapore Pools and Magnum where you can win some delicious prizes. You can spot them under the “4D” tab of the main menu.
You will also spot a “K9Win Gaming” tab. Originally, we thought it contained proprietary games of the casino operator, but the lobby consists of RNG games of Betsoft and live casino games by Xpro Gaming.
Customer service is a significant aspect that we take seriously when we review an online casino. K9Win Casino surpassed our standards as they have tried to be as accessible as possible. The operator offers 24/7 live chat service in English and in the local languages of the sites (Malay, Thai, Singaporean, Cambodian, Vietnamese and Indonesian). If you are situated in Malaysia you can also rely on the phone line +8557189878. To make your complaints officially you can address the casino at [email protected] Also keep an eye on the Telegram channels and Facebook group of K9Win as they release promos and give useful information from time to time.
The reality is that we haven’t dealt that much with Asian online casinos, so some of the characteristics of K9Win Casino surprised us mostly in a positive way. The operator mainly targets players from Malaysia and Singapore, so they have given all their energy to arrange the logistics of the site (payments, providers, design) to accommodate and attract players from that region. Being five years in the industry, we would expect more partnerships with providers and payment processors. Still, it remains a great gaming portal with all sorts of titles, 24/7 customer support and fast withdrawals, that can cater the needs of most players.
Definitely, not only can Malaysians join K9Win but also use their local currency for their transactions.
There isn't a dedicated mobile app, but you can download the gaming lobbies of some of the providers and enter with your K9Win Casino credentials.
Absolutely. Singapore is one of the key markets that this casino adresses.
Yes, the casino is licenced by PAGCOR in Philippines and you can be sure that they follow the safety guidelines.